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If you can't find your bags, see an agent at the airport after landing or you'll need to return. The agent will give you a 13-character file reference number to use when filing your claim.
Find Your Bags
Check the status of your bags using your name and 13-character file reference number.Check Bag Status
If your bag has been missing for 5 or more days, we'll need more information to help you. To get started, fill out a Passenger Property Questionnaire including the 13-character file reference number you received at the airport.View AA Bag Policy
American Airlines www.aa.com
1-800-433-7300 or 1-800-428-4322 for airline information, reservations, ticket purchases, lost baggage and baggage sizes, flight times and schedules.
410-572-6100 for corporate office base, personnel, applications, maintenance headquarters.
Salisbury Airport Manager's Office
For ticket purchases, trip planning and the American AAdvantage mileage program.